Contact

Faq
How to file a complaint?

To submit a complaint, please fill out the form located here LINK. After registering your request, our complaints department will contact you.

Can I return the ordered goods?

To express your desire to return, please fill out the form located here LINK. After reviewing your request, our consultant will provide all information about the possibility of making a return.

What are the costs and shipping time for the product I have selected?

Information about available shipping methods and costs is available with each product. All delivery and payment methods available in the store can be found at the links: Delivery Methods and Payment Methods.

Do the products have a warranty?

Yes, our products come with a manufacturer's warranty.

Contact details

Helpline

+48 22 188 19 00

Logistics centre:

Mexen Ireland
Sochaczewska 96B
05-870 Błonie-Wieś
Pick-up times:
Mon - Fri 8:00 AM - 8:00 PM, Sat 8:00 AM - 2:00 PM

Showroom Poland:

Malborska 45, 03-286 Warszawa
Showroom Opening Hours:
Mon - Sat 10:00 AM - 9:00 PM
EUR: PL 35 1600 1462 1846 6781 2000 0005
SWIFT/BIC: PPABPLPK
tel: Contact form

Contact us

Ask for details of the offer, we will respond as soon as possible.