Terms and Conditions of the "Mexen in Black" Promotion

§ 1 GENERAL PROVISIONS

1. These Terms and Conditions define the rules of the promotion named "Mexen in Black", hereinafter referred to as the "Promotion".

2. The organiser of the Promotion is:
   MEXEN Sp. z o.o. formerly „AGRAF” - KIESZKOWSKI RAFAŁ
   ul. Strażacka 6, 05-084 Leszno (Poland)
   EU VAT number: PL1182335875
   REGON: 545605445, KRS: 0001262957
   E-mail: [email protected]
   hereinafter referred to as the "Organiser".

3. The Promotion is valid in the online store operated at:
   MEXEN – www.mexen.ie

4. The Promotion is valid from 20 November 2026 from 00:00 to 30 November 2026 until 23:59:59 or while stocks last (hereinafter: "Promotion Period").

5. A condition for participating in the Promotion is to read and accept these Terms and Conditions. By participating in the Promotion, the Promotion Participant is deemed to have accepted these Terms and Conditions.

6. A Promotion Participant is any customer of the Mexen store who purchases Promotional Products in the Mexen store during the Promotion Period.

7. A Customer is an entity purchasing a Product via the Online Store, concluding a Sales Agreement, who has legal capacity to effectively perform a specific action within the Online Store. A Consumer is a natural person performing a legal transaction with an entrepreneur that is not directly related to their business or professional activity. An Entrepreneur is a Customer, not being a Consumer, who concludes a Sales Agreement with the Seller for a purpose directly or indirectly related to their business or professional activity.

8. This promotion is not a lottery or a mutual bet, the outcome of which depends on chance (drawing), under applicable law.

§ 2 DETAILED PROMOTION CONDITIONS

1. The Promotion applies to the purchase of at least 2 Promotional Products in the Mexen store (hereinafter: "Promotional Products").

2. All Promotional Products will be displayed on the Mexen store website during the Promotion Period.

3. The Promotion consists of every person who, during the Promotion Period, purchases at least 2 Promotional Products in a single order in the Mexen online store, receiving a discount of:

   1. 20% of the price of the cheapest Promotional Product in the order, if the order contains exactly 2 Promotional Products,

   2. 30% of the price of the cheapest Promotional Product in the order, if the order contains exactly 3 Promotional Products,

   3. 40% of the price of the cheapest Promotional Product in the order, if the order contains exactly 4 Promotional Products,

   4. 50% of the price of the cheapest Promotional Product in the order, if the order contains exactly 5 Promotional Products.

4. The quantity of Promotional Products is limited. In justified circumstances, particularly in the event of stock depletion before the end of the Promotion Period, the duration of the promotion for a given Promotional Product may be shortened.

5. This Promotion cannot be combined with other parallel promotions in the Online Store www.mexen.ie, unless otherwise stated in these terms and conditions or in the terms and conditions of other promotions and discounts.

6. The Organiser reserves the right to extend the Promotion Period.

7. The discount cannot be exchanged for a cash equivalent or any other means of payment.

8. Promotional Products may also be included in another promotion organised by the Organiser at a different time, under the conditions specified in the terms and conditions of that promotion. Discounts are calculated from the current prices visible on the website at the time of placing the order.

9. The discount is applied to products directly in the shopping cart without the need to enter a discount code.

§ 3 COMPLAINTS REGARDING THE PROMOTION

1. Complaints regarding the Promotion can be submitted to the email address: [email protected] or the correspondence address: MEXEN Sp. z o.o. formerly „AGRAF” - KIESZKOWSKI RAFAŁ, ul. Strażacka 6, 05-084 Leszno/Poland.

2. The Seller recommends that the Promotion Participant provides in the complaint description: (i) information and circumstances regarding the subject of the complaint; (ii) the Participant's request related to the complaint; and (iii) the contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the Seller. The requirements given in the preceding sentence are only a recommendation and do not affect the effectiveness of complaints submitted without this recommendation.

3. Complaints will be processed within 14 days from the date of receipt of the complaint.

4. The Promotion Participant will be notified of the outcome of the complaint by a return message, which will be sent to them, depending on the form of complaint chosen by the Promotion Participant, in writing or to the email address from which it was submitted.

5. Furthermore, the Consumer has the following exemplary possibilities to use out-of-court methods of complaint handling and claim assertion:

   • The Consumer who would like to take advantage of the possibility of an amicable resolution to disputes concerning online purchases may submit a complaint, for example, via the EU's Internet ODR platform which is available at: https://ec.europa.eu/consumers/odr/. The ODR platform also serves as a source of information on out-of-court dispute resolution methods that may arise between entrepreneurs and Consumers.

6. The use of out-of-court methods of complaint handling and claim assertion described in point 5 above is voluntary. The provisions of the Terms and Conditions regarding out-of-court methods of dispute resolution and claim assertion are for informational purposes and do not constitute an obligation for the Seller to use them. The Seller's statement of consent or refusal to participate in proceedings for out-of-court resolution of consumer disputes is made by the Seller on paper or another durable medium if, following a complaint submitted by the Consumer, the dispute has not been resolved.

§ 4 PERSONAL DATA PROTECTION

1. The administrator of the Participants' personal data is the Organiser. The processing of Participants' personal data takes place on the principles provided by applicable law and in accordance with the Organiser's privacy policy available during the Promotion Period on the website www.mexen.ie.

2. The personal data of Participants is provided voluntarily, but its provision is necessary to enable the purchase of products within the Promotion.

§ 5 RIGHT OF WITHDRAWAL FROM THE AGREEMENT

1. In the event that a Promotion Participant, being a consumer, purchases a Product under the Promotion in the online store www.mexen.ie, they have the right to withdraw from the sales agreement within 14 days from the date of receipt of the package without giving any reason. To meet the above deadline, it is sufficient for the Promotion Participant to submit a declaration of withdrawal from the sales agreement. Issues of withdrawal from a distance contract are regulated in the online store's terms and conditions and in the section available at the URL: https://mexen.ie/returns, subject to the conditions below.

2. Partial or complete withdrawal by the Promotion Participant from a distance sales agreement concluded under the Promotion may result in the loss of discounts granted to the Promotion Participant for participating in the Promotion.

3. The Promotion Participant is obliged to return all granted discounts or other benefits granted to the Promotion Participant.

4. In a situation where the products delivered under a single sales agreement include Promotional Products, the Organiser is not obliged to agree to the return of products sold at full price (without the simultaneous return of the remaining Products purchased with a discount), as it follows from the Promotion rules that the Customer would not have received the given discount if they had concluded a sales agreement in a different form.

5. The above assumptions in no way limit the Promotion Participant's right to withdraw from a distance contract, in accordance with applicable consumer protection law.

6. This chapter does not apply to Entrepreneurs. The provisions concerning consumers specified in this chapter also apply to agreements concluded from that date with Customers who are natural persons concluding an agreement directly related to their business activity, when the content of these agreements indicates that they do not have a professional character for them.

§ 6 AMENDMENT OF THE TERMS AND CONDITIONS

1. The Seller reserves the right to amend these Terms and Conditions for a valid reason, which includes, among others:

   1. the need to adapt technical and IT solutions in the organisation of the Promotion to market conditions related to technical and IT progress.

   2. a change in existing or the introduction of new generally applicable legal provisions that have a direct impact on the content of the Terms and Conditions.

   3. the issuance of an administrative decision or court ruling necessitating a change to the Terms and Conditions.

   4. correction of obvious typographical errors.

2. Introduced changes to the Terms and Conditions will not affect the rights acquired by Promotion Participants. Changes to the Terms and Conditions will be published one day in advance. Promotion Participants who do not accept the provisions of the new Terms and Conditions may withdraw from participation in the Promotion.

§ 7 FINAL PROVISIONS

1. Participation in the Promotion means acceptance of these Terms and Conditions.

2. In matters not regulated by these Terms and Conditions, the provisions of the online store's terms and conditions at www.mexen.ie and applicable Irish and EU Law shall apply, and all parties shall submit to the exclusive jurisdiction of the Irish Courts.

3. These Terms and Conditions are valid during the Promotion Period, as specified in §1 point 4.